Refund policy

Last updated 14/10/2023

We hope you are happy with your purchase. Please see below for more information on our return policy.

REFUNDS

We do not accept any sorts of returns unless the product is damaged. If notified within 2 days of receiving product we are able to provide a refund or replace the product with proof of damage.

EXCEPTIONS

The following items cannot be returned or exchanged:

• Shipping prices
• Stickers

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• A $10NZ restocking fee will be charged for all returns in excess of $60
• Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Koikoonline@gmail.com